Coastgetz - Data Protection & Privacy Policy

Welcome to Coastgetz. We are dedicated to safeguarding your privacy and ensuring a secure experience as you use our hotel booking services. This Privacy Policy describes how our organization collects, uses, maintains, and discloses your personal information in compliance with applicable United States privacy laws and regulations, including the California Consumer Privacy Act (CCPA) for residents of California. By using our services, you agree to the collection and utilization of your information in accordance with this policy.

Your privacy is of paramount importance to us at Coastgetz. We have implemented robust measures to protect the confidentiality of the personal data you entrust us with. This policy outlines our practices regarding data collection, data usage, data storage, data security, and your rights to access, modify, or delete your personal information. We encourage you to read this document thoroughly to understand our practices and your rights.

Information Collection

We collect a variety of personal information to provide and improve our service, including but not limited to your name, contact details, identification documents, booking history, payment information, and browsing data. The categories of data we collect include:

Personal Identification Information: such as full name, date of birth, and gender.
Contact Information: including email address, postal address, and telephone numbers.
Payment and Transaction Data: credit card details, billing information, and transaction histories.
Booking and Reservation Details: hotel selections, booking dates, and special requests.
Technical Data: device information, IP address, browser type, and operating system.
Cookies and Usage Data: information collected by cookies and similar tracking technologies.

We collect your personal data through direct interactions when you register on our platform, make a booking, subscribe to newsletters, or otherwise interact with our services. Data may also be collected automatically as you navigate through our website.

How We Use Your Information

The personal information we collect is used for a variety of purposes to ensure that our services meet your needs and continue to improve. We use your data in the following ways:

Service Provision: To process your bookings, manage reservations, and provide customer support.
Personalization: To tailor our services, send personalized offers, and improve your user experience.
Communication: To notify you about changes in our policies, promotional offers, and updates regarding your bookings.
Security and Fraud Prevention: To protect against unauthorized access, maintain system integrity, and prevent fraud.
Analytics and Research: To analyze user behavior, generate aggregate data, and enhance our service offerings.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Data Retention

We retain your personal data for as long as necessary to provide you with our services and to comply with our legal obligations. The retention period may vary depending on the type of information and legal requirements. Your booking history and transaction data will be retained for a period that meets industry standards or as mandated by law.

Once the retention period expires, your data will be securely deleted or anonymized so that it cannot be associated with you.

Data Security

At Coastgetz, we take data security very seriously. We have implemented a variety of technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data. These measures include encryption, firewalls, secure data storage, and regular security assessments.

While we strive to protect your data against unauthorized access and potential security breaches, no method of transmission over the Internet or electronic storage is 100% secure. Accordingly, we cannot guarantee absolute security. We encourage you to protect your personal information by using strong passwords and following best practices.

Your Rights and Choices

We recognize your rights regarding your personal information and are committed to making it easy for you to exercise those rights. Depending on your location and applicable laws, you have the following rights:

Access: You have the right to request copies of your personal data that we hold. This may include details on how your data is processed and used.
Correction: If the personal information we hold about you is inaccurate or incomplete, you have the right to request corrections.
Deletion: Under applicable U.S. privacy law, especially for residents of California under the California Consumer Privacy Act (CCPA), you may request the deletion of your personal data. However, please note that certain data may need to be retained for legitimate business or legal purposes.
Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, where applicable.
Opt-Out: You have the right to opt out of the sale or sharing of your personal information for certain purposes. We honor these requests in accordance with applicable law.

To exercise any of these rights, please contact us using the contact details provided below. We will review and address your request in accordance with the deadlines and conditions set forth under applicable law.

Disclosure to Third Parties

We may share or disclose your personal information with third parties under the following circumstances:

Service Providers: We may share your data with third-party service providers who help us facilitate our services, process payments, or manage marketing campaigns. These providers are obligated to maintain the confidentiality of your data and are only allowed to use it in connection with the services we provide.
Legal and Regulatory Authorities: We may disclose your personal data if required to do so by law or in response to a valid request from government or regulatory authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a third party. In such cases, we will notify you of any changes regarding your personal data.
Other Situations: With your prior consent or at your direction, we may share your information with other trusted third parties.

Access, Modification, and Deletion of Your Information

We believe in giving you full control over your personal information. You may access your account at any time to review, update, or delete your personal information. The following measures are in place to help you manage your data:

Account Dashboard: Through your personal account dashboard on our website, you can view and update your contact details, booking preferences, and other personal information.
Request for Information: If you require a detailed report or access to specific data we hold about you, please submit a formal request through our designated contact channels.
Correction Requests: Should you find any inaccurate or outdated information, you may request corrections directly through your account settings or by contacting our support team.
Data Deletion Requests: You have the right to request that we delete your personal data, subject to any legal or contractual obligations that require us to maintain certain records. We will process such requests promptly and provide confirmation once the action has been completed.

Requests regarding your personal data should be directed to our Data Protection Officer, and we will take all reasonable steps to ensure your request is handled secure, accurately, and in accordance with applicable privacy laws.

Legal Bases for Processing Your Data

Our lawful basis for processing your personal information includes your consent, the necessity to contractually provide you with a service, compliance with legal obligations, the protection of vital interests, or any other purposes outlined in this Privacy Policy. By using our services, you are consenting to this data collection and processing.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective upon the posting of the revised policy on our website, and the effective date will be updated to reflect the new version, such as 02-06-2025. We encourage you to periodically review this policy so you remain informed about how we are protecting your data.

Continued use of our services after any modifications to this policy constitutes your acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to get in touch with us. Your inquiries and feedback are important to us, and we are committed to addressing your concerns promptly and efficiently.

Email Address: [email protected]
Postal Address: 2613 | Donnas Way Circle | Manhattan | 66502 | United States

Please allow a reasonable time for us to respond and resolve your inquiry. We appreciate your trust in Coastgetz and look forward to serving you.

Disclaimer

While we implement robust measures to protect your data, please be aware that no system is completely secure. We do not guarantee absolute security of the information provided, and by using our services, you acknowledge and accept this risk. We encourage you to remain vigilant and to protect your personal information through your own security practices.

Additional Information

This Privacy Policy is designed to ensure transparency and promote informed choices. We adhere to strict data protection regulations and continuously update our practices in response to new legal requirements and technological advances. We may, from time to time, share insights about our data processing practices with industry partners, regulators, and standards bodies to promote the highest level of data security and privacy.

We strive to provide a balanced approach by integrating the principles of necessity, proportionality, and transparency into our data handling practices, ensuring that access, modification, and deletion of your personal data is as straightforward as possible. We understand that privacy is not a one-size-fits-all matter; therefore, we offer various tools and communication channels to let you manage your data preferences to suit your unique needs.

Your interactions with our web services, including booking hotels and accessing special offers, are logged for operational purposes, including but not limited to improving website performance, understanding customer preferences, and securing our systems from potential threats.

In compliance with applicable United States privacy laws and regulations, particularly the California Consumer Privacy Act (CCPA), we provide California residents with additional rights regarding the nature and extent of the personal information we share with third parties. Should you wish to know more about our data sharing practices or how your data is processed in conjunction with third-party services, please do not hesitate to reach out using the contact details provided above.

We also endeavor to maintain and update our internal security protocols, including periodic audits and improvements to our infrastructure, to prevent unauthorized access, disclosure, or misuse of your data. It is our commitment at Coastgetz to remain at the forefront of data protection and privacy innovation.

Conclusion

Your trust is invaluable, and we are committed to earning and maintaining it by ensuring that your personal data is handled with the utmost care and respect. By engaging with our hotel booking services, you accept the terms outlined in this Privacy Policy and consent to our data practices. We highly encourage you to review this document periodically, as any updates will be communicated promptly through our website.

Thank you for choosing Coastgetz as your trusted partner in hotel reservations. We are dedicated to providing you with an exceptional, secure, and personalized experience, and we look forward to continuing to serve you with integrity and transparency.

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